Customer Service Representative

We are looking for a Fresh Customer Service Representative to join our team in Dubai. If you are passionate about helping others and providing top-notch customer support, this is a great opportunity to start your career in customer service.

Responsibilities:

Handle customer inquiries via phone, email, or in person

Provide information about products, services, and policies to customers

Resolve customer complaints and issues promptly and professionally

Process orders, returns, and exchanges as required

Maintain a detailed record of customer interactions and follow up as needed

Ensure customer satisfaction by going above and beyond to meet their needs

Collaborate with other departments to solve complex customer problems

Assist with administrative tasks, including filing and maintaining records

Provide feedback to management on common issues and customer trends

Requirements:

Fresh graduate or high school diploma

Excellent communication and interpersonal skills

Ability to handle multiple tasks and work in a fast-paced environment

Strong problem-solving skills and attention to detail

Proficiency in MS Office and basic computer skills

Willingness to work flexible hours, including evenings and weekends

Previous experience in customer service is a plus but not required

Benefits:

Competitive salary and benefits package

Comprehensive training provided

Supportive and collaborative work environment

Opportunities for career growth within the company

Join our team and help us provide exceptional service to our customers!